How To Repair A Microwave Glass Tray That Won't Turn

Apr 9, 2021

Welcome to Screens Unlimited, your go-to source for high-quality appliance repair services in the Business and Consumer Services category. In this article, we will guide you through the process of repairing a microwave glass tray that won't turn.

Reasons Why Your Microwave Glass Tray Might Not Turn

Before we dive into the troubleshooting steps, let's take a look at some common reasons why your microwave glass tray may be malfunctioning:

  • Malfunctioning turntable motor
  • Broken or worn-out turntable coupler
  • Defective drive bushing
  • Unaligned or damaged roller guide assembly

Troubleshooting Steps to Fix a Microwave Glass Tray That Won't Turn

Follow these step-by-step instructions to repair your microwave glass tray:

Step 1: Safety First

Before you begin any repairs, ensure your safety by unplugging the microwave from the power source and wearing protective gloves.

Step 2: Remove Glass Tray and Support Ring

Carefully remove the glass tray and support ring from your microwave. Inspect them for any signs of damage or debris that may be causing the issue.

Step 3: Check the Turntable Motor

Locate the turntable motor beneath the microwave cavity. Inspect it for any visible signs of damage. If the motor is faulty, replacing it might solve the problem. Consult your microwave's user manual or contact our expert technicians at Screens Unlimited for assistance with finding the right replacement part.

Step 4: Examine the Turntable Coupler

The turntable coupler connects the turntable motor to the glass tray. It's prone to wear and tear. Inspect the coupler for any cracks or damage. If necessary, replace it with a new one.

Step 5: Inspect the Drive Bushing

The drive bushing is a small plastic component located below the turntable coupler. Check if it's worn-out or broken. Replace it if needed.

Step 6: Align or Replace the Roller Guide Assembly

Improper alignment or damage to the roller guide assembly can cause the glass tray to stop rotating. Ensure the rollers are inserted correctly and the assembly is undamaged. If necessary, replace the entire assembly.

Step 7: Reassemble and Test

Once you've completed the necessary repairs, carefully reassemble the glass tray, support ring, and any other components you removed. Plug the microwave back in and test if the tray is now rotating properly.

When to Seek Professional Assistance

If you're uncomfortable performing the repairs yourself, or if the issue persists even after following the troubleshooting steps, don't hesitate to contact Screens Unlimited for professional appliance repair services. Our experienced technicians are trained to handle various appliance issues, including microwave tray malfunctions.

Remember, repairing appliances can be challenging and potentially hazardous if not done correctly. It's always better to seek professional assistance if you're unsure or concerned about your safety.

Conclusion

Repairing a microwave glass tray that won't turn can be a DIY project with the right guidance. By following the troubleshooting steps outlined in this article, you can save time and money by fixing the issue yourself. However, if you're unsure or prefer expert assistance, Screens Unlimited is here to help. Contact us today to schedule a service appointment and let our skilled technicians take care of your appliance repair needs.

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Great tips! ? I never knew it could be so easy to fix. Thanks for sharing! These repair steps are a life-saver. Saved me from the hassle of buying a new glass tray. ?
Nov 12, 2023
Brenda Wilson
Great tips! ? I never knew it could be so easy to fix. Thanks for sharing!
Oct 13, 2023